Hexogen Technology is a CRM company in Egypt that builds custom CRM systems for sales teams, call centers and service companies. Instead of forcing your team into a generic tool, we design the CRM around how you actually sell: your pipeline stages, your products, your approval steps and your reports, in Arabic and English.
What is a CRM and why do companies in Egypt need one?
A CRM (Customer Relationship Management) system keeps every lead, customer, call, quotation and follow-up in one place. Sales managers see the full pipeline in real time, no lead gets forgotten in a salesperson's WhatsApp, and when an employee leaves, the customer history stays with the company.
Our CRM development services
- Custom CRM development: a system built for your workflow, from lead capture to closing and after-sales.
- CRM integration services: connect the CRM to your website forms, WhatsApp, Facebook lead ads, your IP-PBX call center and your ERP or accounting system.
- Sales pipeline and quotations: stages, tasks, reminders, quotation generation and approval flows.
- Call center CRM: caller pop-up, call logging and recording linked to the customer file.
- Dashboards and reports: conversion rates, team performance, sources of your best leads.
- Mobile access and permissions: each role sees only what it needs, from any device.
Custom CRM or ready-made CRM?
Ready-made CRMs are quick to start but often charge per user and do not fit local workflows, Arabic data or Egyptian e-invoicing. A custom CRM is a one-time build that you own, shaped around your process and integrated with the tools you already use. We help you choose honestly based on team size and budget.
How we deliver a CRM project
- Discovery: we map your sales and service process with your team.
- Design: screens, pipeline stages, permissions and integrations are agreed before coding.
- Development in stages: you see working parts early and give feedback.
- Data migration and training: we move your existing customer data and train your team.
- Support: maintenance, improvements and new features as your business grows.
Why Hexogen?
As an integrated IT company in Egypt, we build the CRM and also connect it to your IP-PBX call center, Odoo ERP and website, so you deal with one partner for the whole system. Book a free consultation to discuss your CRM.